Submit Claims Right the First Time

Hospitals lose millions each year from preventable claim errors. These include missing data, coding mismatches, wrong modifiers, and payer-specific formatting issues. HERO’s Claim Scrubbing & Clean-Claim Engineering makes sure every claim your hospital sends is accurate, compliant, and ready for first-pass acceptance.
Our advanced technology and certified specialists help your hospital get cleaner claims, fewer denials, and faster reimbursements.

Claim Scrubbing &
Clean-Claim Engineering

Why Claim Scrubbing Matters for Hospitals

Clean-claim submission is the foundation of a healthy revenue cycle. Even small errors lead to rejections, delays, and unnecessary A/R buildup. HERO helps hospitals eliminate these issues before they reach the payer—strengthening cash flow and reducing administrative strain.

Real-Time Visibility & Continuous Improvement

HERO doesn’t just scrub claims—we help hospitals understand why issues occur and how to prevent them permanently. Real-time analytics, denial trend tracking, and claim-level reporting give your team clear insight. You’ll see claim quality, error patterns, and how different payers behave. This openness helps your hospital address core problems, enhance workflows, and improve clean-claim performance each month.

Transparent dashboards showing claim quality and trends

Insights into denial root causes for permanent fixes

Data-driven recommendations to improve internal workflows

Measurable improvement in clean-claim rates over time

How HERO Ensures Clean, Payer-Ready Claims

Automated Pre-Submission Screening

Every claim is processed through advanced scrubbing technology that checks for missing information, coding conflicts, incorrect modifiers, and payer-specific requirements.

Expert Manual Review

Certified billing specialists review exceptions, validate documentation, and ensure accuracy before claims are approved for submission.

Payer-Specific Optimization

Claims are tailored to each payer’s rules — including formatting, code sets, coverage rules, and required attachments — minimizing the risk of rejections.

Clean-Claim Engineering (98–99% Goal)

We refine every claim to achieve a best-in-class clean-claim rate, dramatically reducing rework, denials, and payment delays.

Smooth Workflow Integration

Approved claims go straight into your hospital's billing pipeline. This ensures timely submission and faster reimbursement.

Claims Made Better

Improved First-Pass Acceptance

Clean and accurate claims save on denials and unnecessary rework.

Faster, More Reliable Cash Flow

First-time claims are accurate, so payments can be made quickly.

Reduced Administrative Workload

Your employees use their time less to correct errors and follow up on denials.

Less Risk of Non-Compliance

Claims are verified against accuracy, documentation, and regulatory compliance.

Scalable Accuracy Consistency

HERO ensures high claims quality, no matter how many claims are processed—whether it's hundreds or thousands.

Make Every Claim a Clean Claim

Let HERO help your hospital eliminate errors, reduce denials, and accelerate payment turnaround.

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